We look forward to guiding you through your aromatherapy and wellness experience.
Session Bookings
1. Payment Confirms Booking
All sessions must be booked and paid for in advance to secure your spot.
2. Cancellations
- 48+ hours before appointment: full refund or free rescheduling.
- 24–48 hours before appointment: a 50% cancellation fee will apply.
- Less than 24 hours / no-show: the full session fee is non-refundable.
3. Transfers
If you cannot attend, you may transfer your session to another person for the same date and time. Please notify us at least 12 hours in advance with the new attendee’s name and contact.
4. Session Timing & Overtime
Each session is scheduled for the duration booked. In case your therapist requires additional time to complete your treatment, the first 10 minutes are complimentary. If more than 10 minutes of extra time is needed and approved by you, additional charges will apply at our standard hourly rate.
5. Late Arrivals
To respect other clients, sessions will end at the scheduled time. Late arrivals will receive a shortened session.
Gift Cards & Packages
Gift cards and packages are non-refundable but are transferable and valid for 6 months from purchase date.
For booking changes or assistance: [email protected] or WhatsApp +962 79 596 9005.